Avaya Agent Desktop. Avaya One X Agent User Guide The primary role of the Avaya Agent Desktop application is to enable your desk phone to enter a call queue if one is setup for your department or office's primary phone number Right-click Agent Desktop Select Send To > Desktop (create shortcut)
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application from this computer is selected and click OK The Avaya Agent Desktop is used by Contact Center agents to answer phone calls for your assigned Contact Center skillset using a University computer.While some UD staff may use this while working on-campus (primarily those with shared workstations like in the IT Service Center, OLR, KU Info Center, etc.), the Avaya Agent Desktop is necessary for those who need to access Contact Center.
The document covers the following key points in 3 sentences: It discusses the licensing terms for Avaya Agent for Desktop and notes the software license terms can be found on the Avaya website Comments? [email protected] Using your Agent Desktop From the Name list, select Avaya Aura Agent Desktop 6.0 and click Uninstall/Change
Unified Agent Desktop Contact Center Agent Desktop for Cisco, Avaya. After opening Avaya Agent Desktop login will be required From the Name list, select Avaya Aura Agent Desktop 6.0 and click Uninstall/Change
Avaya Agent for Desktop CallBack Acceptance Automation Fonolo Help. Right-click Agent Desktop Select Send To > Desktop (create shortcut) The Avaya Agent for Desktop enables Contact Center communication for VDI desktops, eliminating the desk hard phone and giving its users advanced communications capabilities